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CITIZEN'S CHARTER

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This charter is a declaration of our mission, values and standards and our commitment to achieve excellence in the formulation and implementation of the cherished goal of the Government of Tamil Nadu in fulfilling the housing needs of  people of Tamil Nadu at an affordable price.

OUR COMMITMENT
ACTIVITIES OF OUR ORGANISATION
ALLOTMENT PROCEDURE
ISSUE OF SALE DEED
NAME TRANSFER
TAMILNADU GOVERNMENT SERVANTS RENTAL HOUSING SCHEME
MOFUSSIL AREAS
BOARD?S RENTAL SCHEME
HIRE PURCHASE FLATS/HOUSES
MAINTENANCE
FEES FOR SERVICES

OUR COMMITMENT:

Catering to the housing needs of various section of the people of Tamil Nadu and to assist in decongesting and regulating the growth of major cities of the state by;

    1. Developing house sites(plots)
    2. Building houses and flats to cater to the needs of the people of all sections of the society.
    3. Through zero defect structures, with quality materials, superior design and architecture.
    4. Cost effectiveness and affordability.
    5. Services like tying up for loans with Housing Financial Institutions and Nationalised Banks for Housing Finance.
    6. Promptness and efficiency.
    7. Livable and loveable environment.
    8. Clean, clear and marketable title.
    9. Fair and transparent dealings.
    10. Superior after sales service for customer delight.
    11. Establishing Satellite Towns near major cities

WHOM TO CONTACT: 

The allottees may contact the Executive Engineers/ Public Relation Officer of concerned Division regarding any technical defects and grievances/complaints.

In the event of delay, they may contact the Managing Director in person on all Monday between 10.00 A.M. and 1.00 P.M.

OUR SERVICE COMMITMENTS ARE:

We strive to,
  1. Issue sale deeds for the plots/houses/flats within 3 days, from date of application.
  2. Attend to minor repairs within 90 days from the date of inspection by the technical officers.
  3. Issue No Objection Certificate for demolition and reconstruction of flats within 45 days.
  4. Issue A & B certificates to Government servants who have applied for House Building Advance within 1 month.
  5. Issue certificate for the apportioned amount of principal and interest paid by allottees.so as to avail Income Tax rebate within 7 days.
  6. Issue A & B certificates to private allottees to avail loan from Housing Financial Institutions within 10 days.
  7. To effect Name transfer to the legal heirs in case of death of allottees as per rules within 1 month.
  8. Do quality test at the quality control lab in head office, Chennai, for the building materials such as bricks, steel, mosaic, pressed tiles and sand in 10 days at economical testing charges.

ACTIVITIES OF OUR ORGANISATION

Tamil Nadu Housing Board has been catering to the housing needs of various categories of people such as Economically Weaker section, Lower Income Group, Middle Income Group and Higher Income Group by providing house sites/houses and flats to them at affordable cost, payable over a period 8 years for plots/10-15 years for houses. In addition, it provides School Sites, Public purpose Sites, Commercial/Shop Sites, Parks and Play Ground.

Further, Tamil Nadu Housing Board has been constructing, maintaining and allotting apartments exclusively to the employees of Government of Tamil Nadu under Tamil Nadu Government Servants Rental Housing Scheme (TNGRHS) for and on behalf of the Government of Tamil Nadu.

ELIGIBILITY CRITERIA FOR ALLOTMENT:

Should have necessary income prescribed.Income Eligibility for various category:-
  • Economically Weaker Section upto Rs. 2100/- per month.
  • Lower Income Group Rs. 2101/- to Rs. 4500/- per month.
  • Middle Income Group Rs.4501/- to Rs. 7500/- per month.
  • Higher Income Group Rs. 7501 and above per month.

ALLOTMENT PROCEDURE:

The allotment will be made to the eligible applicant by conducting lot, observing category wise reservation. The lot will be conducted by the Allotment Committee constituted by the Government. After conducting lot, the remaining plots / houses / flats will be allotted on ?First-come-first served" basis.

CATEGORY WISE RESERVATION:

As per the orders of Government, the following category wise reservation shall be followed:

Scheduled Caste including Adi-Dravida
18 %
Schedule Tribe
1 %
State Government Servants
18 %
Central Government Servant including Employees of Electricity Board
8 %
Defense Personnel including Ex-Servicemen
7 %
Dhobis and Barber
4 %
Working Journalist
4%
Language Crusaders
1 %
Fixed Deposit Holders of TNHB
6%
Employees of TNHB
2 %
General Public
30 %

The above reservation is not applicable in case of, 

    1. Outright purchase allotments,
    2. First-come-first-serve basis allotments and
    3. GDQ allotments.

Outright purchase allotments are made only from among the following categories.
(i) 1. General Public.

  1. Central Government Servants.
  2. Ex servicemen
  3. State Government servants who will not apply for House Building Advance

(ii) Other categories not eligible for outright purchase.

ALLOTMENT UNDER GOVERNMENT DISCRETIONARY QUOTA:

Categories eligible for allotment under G.D.Q.;

    1. Unmarried woman (Single woman) / Window / Divorced women
    2. Social worker.
    3. Physically handicapped.
    4. Defense personnel / ex-service men.
    5. Senior citizen.
    6. Distinguished persons in the field of art, science, culture, economics, administration and sports
    7. Freedom fighters / Language Crusaders.
    8. State Government servants with unblemished service.
    9. Persons working in the following institutions.
  1. Public limited concern.
  2. Public sector under takings.
  3. Central Government.
  4. Central Government under takings.
  5. Journalist.
  6. Nationalised Bank.
  7. Nationalised Insurance.

ISSUE OF SALE DEED

The allottees are required to satisfy the following conditions;
Absolute sale deed:

  1. Full final cost should have been paid
  2. Scrutiny fee should be paid
  3. Declaration in form XIII under Urban Land Ceiling Act in triplicate should be produced at the time of registration.

NAME TRANSFER

Name Transfer between the direct blood relations will be allowed as indicated below;

    • Father
    • Mother
    • Husband
    • Wife
    • Son
    • Daughter 

In the event of death of allottee, the transfer can be effected to the surviving legal heirs including minors with the consent of others. Also in exceptional cases where married sons/daughters are no more, transfer can be made to the eligible grand children after due verification.

TAMIL NADU GOVERNMENT SERVANTS RENTAL HOUSING SCHEME :

In Chennai City, application for allotment of TNGRHS Flats/Houses are received by the Government in Housing and Urban Development Department.

The filled in application should be submitted to the Government.

The filled in application will be processed and a seniority list will be prepared. Based on the seniority list prepared, allotments are made to the eligible Government Servants by an order of the Government.

On receipt of Government Order, Tamil Nadu Housing Board will take immediate action to hand over the apartments to the allottees.

MOFUSSIL AREAS:

In Mofussil areas, applications for allotment of TNGRHS Flats/Houses are available with the Executive Engineer and Administrative Officer of the respective unit.

The filled in applications will be registered by the Executive Engineer and a seniority list will be prepared. Based on the seniority list, the eligible applicant will be allotted TNGRHS flats according to their income range.

In certain deserving cases, out-of-turn-allotment orders will be issued by the Government in Housing and Urban Development Department.
The quota of out-of-turn allotment for,

1
The Discretionary allotment of Hon?ble minister
4
2
Local Employees
3
3
Better accommodation
1
4
Transferee
1
5
Newly married
1
6
Total
10

Out of the above, in the third and sixth rotation, the 9th vacancy should be allotted to the handicapped and widows.

IN CHENNAI CITY, THE TNGRHS QUARTERS ARE AVAILABLE IN THE FOLLOWING PLACES:

Foreshore Estate, K.K. Nagar, Lloyds Colony, Nandanam Colony, Shenoy Nagar, Peters Road Colony, Mandavelipakkam, Venkatapuram, Taylors Road Tower Block, Anna Nagar Western Extension, Anna Nagar East, Anna Nagar Shanthi colony (Near Anna Adarsh college), Trust Puram, Kilpauk Garden, Todhunter Nagar, Ayanavaram, Asian Games village.

BOARD?S RENTAL SCHEME IN CHENNAI CITY:

Board's Rental flats are available in Foreshore Estate, Lloyds Colony, Nandanam, CIT Nagar, Oliver Road, Mandavelippakkam, Cox Square, Annanagar, Besantnagar, Trustpuram etc.

    • 30% of the rental units are reserved for Government Servants and allotted by the Government under G.D.Q.
    • 20% of the rental units are allotted by the Government under its Discretionary Quota to the public
    • 1% of the rental unit is reserved for retired Tamil Nadu Government Servants
    • Balance 49% is allotted to public on seniority basis by the TNHB.

CONDITIONS:

    1. The application for allotment should be renewed every year.
    2. The applicant should not own a house either in his own name or in the name of spouse or minor children in the city.
    3. The allottees of both TNGRH Scheme and Board?s Rental Scheme should immediately vacate the premises on acquiring a residential unit of their own.

MAINTENANCE:

We undertake maintenance of Flats/Houses in the following categories.

    1. Tamil Nadu Government Servants Rental Housing Schemes (TNGRHS).
    2. Board?s Rental Scheme.
    3. Hire Purchase Flats/Houses.

1. TNGRHS:
The regular maintenance of the TNGRHS flats are being carried out from the funds allotted by Government for that purpose. In case of major repairs, it would be carried out by getting sanction of funds from the Government under ?Special Repairs? depending on the nature of complaints
2. BOARDS RENTAL SCHEME:
Maintenance of the Board?s Rental flats are being carried out from the Board?s funds sanctioned under ?Annual Maintenance Works?.
3.HIRE PURCHASE FLATS/HOUSES:
For the houses/flats under the Hire purchase scheme, the maintenance is being carried out from the amount collected from the allottees for Maintenance. The regular maintenance are carried out not exceeding the amount collected from the allottees. This service will be done, till allottees association is formed and maintenance taken over by them.

MAINTENANCE:

The completed schemes with all the infrastructure facilities will ultimately be handed over to the respective Local Bodies for future maintenance.

FEES COLLECTED FOR SERVICES.

1. Scrutiny fees for issue of sale deed for Plot/Flat/House

 
EWS
Rs.50/-
LIG -I
Rs.100/-
MIG
Rs.200/-
HIG
Rs.300/-
Commercial
Rs.1000/-
A.P Plot
Rs.50/-
Plots 1 to 1.5 grounds
Rs.200/-
Plot above 1.5grounds
Rs.300/-

2. For issue of Certificate for status on Land : Rs.1000/- for Acquisition each survey Number.
3. For issue of No Objection Certificate to get Planning permission from Local authorities

EWS
Rs.150/-
LIG -I
Rs.150/-
LIG-11
Rs.200/-
MIG
Rs.250/-
HIG
Rs.306/-
Commercial
Rs.250/-

4.For issue of No Objection Certificate for demolition and reconstruction of flats

Rs.1000/- per flat.

5.To issue of A & B Certificate

No fees

6.For issue of certificate for I.T Purpose.

Rs. 100/-

7. For issue of Name Transfer Certificate for live cases

LIG
Rs.10,000/-
MIG
Rs.15,000/-
HIG
Rs.25,000/-
Others
Rs.50,000/-

8.For Issue of Name Transfer Death cases Rs. 500/-
9.Fees for Testing of Building Materials;

Item
Description
For Private concern
For Departments State Central
a
Concrete cube 1 No. Compressive strength
Rs.130.00
Rs.75.00
b
Steel-1 No. Section Weight, 0.2% proof yield stress, Elongation and Tensile Strength :
Rs.800.00
Rs.250.00
c
Pressed tiles 1 set of 12 Nos.Water absorption and flexural strength
Rs.900.00
Rs.750.00
d
Mosaic tiles 1 set of 18 NosWater absorption, wet transverse strength and abrasive test
Rs.1,750.00
Rs.1,500.00
e
Bricks - 1 set of 9 Nos.Compressive Strength, water absorption and Efflorescence
Rs.550.00
Rs.550.00
f
Sieve analysis of coarse Aggregate
Rs.500.00
Rs.200.00

10.Fees for Balance Cost working Sheet

Description
Fees
a)Upto 5 years
Rs.500.00
b)Above 5 years and below 10 years
Rs.1,000.00
c)Above 10 years
Rs.1,500.00


N.B: Above mentioned fees are subject to variation from time to time.